Visualise, track and report

Passenger numbers

by route, time of day or ticket type

Bus speed & congestion data

by route and time of day

Average journey times

point-to-point or across entire routes

Bus operators across England have teamed up with their local authorities to develop Bus Service Improvement Plans (BSIPs) – but the process doesn't end there. BSIPs must now be implemented, the results tracked and courses corrected to ensure they are successfully delivered.


Good data - and the means to properly interpret it - has a huge part to play in the successful delivery of Bus Service Improvement Plans. With targets set for journey times and reliability improvements – and a requirement to report on progress in working towards or exceeding those targets, it’s more important than ever to know and understand your numbers.

CitySwift's BSIP platform can help you track progress against your plan. It allows bus operators and local transport authorities to visualise and report key metrics ‘out-of-the-box’, with no bespoke integration required. 


Our specialist bus data engine automatically imports, cleans and processes your data, detecting and resolving any anomalies or inconsistencies – ensuring an accurate view of network performance at all times. Ticketing data enables passenger numbers to be queried by route, time of day or ticket type, while AVL data enables bus speeds, congestion levels and journey times to be queried between any two points at any time of the day, week, month or year.

The CitySwift BSIP platform can be remotely deployed within as little as 24 hours and will immediately start delivering value and return on investment. 

Book a free scoping session

Take your BSIPs to the next level

Regional transport authorities such as Transport North East and Transport for Wales are using CitySwift data to decide where and how to implement bus priority measures.   Because CitySwift gathered data throughout the pandemic, we have a unique dataset that shows what bus journey times can look like when unfettered by traffic and congestion.

In other words, we now possess the data that can be used to model the effect of high levels of bus priority. This can be used to demonstrate how priority measures can dramatically affect bus journey times.   We can also interrogate routes and highlight where the congestion hotspots are – and model the improvements that can be expected if, for example, a bus lane is introduced.

Watch this DfT webinar about some BSIP work we did in Oxford

Free scoping session

Our free one-hour scoping session will help us understand your vision, clarify your needs and demonstrate how our BSIP platform can help.

Complete this form and we'll get back to you to arrange a suitable time. 

CitySwift powers modern bus networks. Created and supported by public transport experts, our specialist data engine augments and seamlessly integrates with existing bus technology systems, providing a deeper understanding of network performance and enhanced network planning with significantly reduced timescales.

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